Sunday, June 26, 2016

Galaxy S6 Overheating after OTA update

Hi There,

This is the first time i've been so stuck i need to ask for help, so here it goes:-

my wife has a Galaxy S6 (sim free G920F) for around 25 days, Last night it prompted for an OTA update, which we allowed however today, all it is doing is complaining about Overheating and it needs to turn off, when putting it back on charge it says battery temp is too hot after it is left for a bit unplugged you can plug it back in and it will charge, but the error returns. saying it is too hot.

all since the OTA update
it currently on stock 6.0.1
I've tried to clear the cache and do a factory reset. but neither have resolved the problem.

anyone else had this since the update?

Many Thanks
Paul


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